Recently I attended a conference in Ottawa, Ontario, Canada. Not only was I anticipating attending a great conference, but also an opportunity to visit the corporate store of Lee Valley.Lee Valley manufactures and sells some of the best woodworking equipment, hardware fixtures and gardening tools in the world. I am a huge fan and try to visit a store whenever I am in Canada. They offer the best mail order service to the US and other parts of the world. Customer service is THE model every organization should strive for.
If you drool over their catalogs, be prepared with a large towel to wipe your sell when you enter their stores.
Andy
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